Membership FAQs

Your account is active from the time you sign up or renew. Simply login to your account to purchases passes and tickets at member rates, access the Member Pre-sale or to book into complimentary member screenings.

Memberships purchased by 11.59pm on Friday 30 June 2023:
Your membership card will be posted to you. Please allow up to 10 business days for your card to arrive.

Memberships purchased after 1 July 2023:
Your membership card will be available to collect from MIFF Box Office (located at ACMI) from 12 July 2023.

If you have an equiry about the status of your membership, please contact us at membership@miff.com.au.

Concession refers to Seniors Card, Healthcare Card, Pensioner Concession Card, Carer Card, and full-time students. Proof of concession is required on application.

One of the key benefits of being a MIFF Member is being able to purchase pre-sale tickets 48 hours before the general public. Only Members are able to book tickets during the pre-sale, the dates for which will be announced closer to the festival.

Look in the top right corner of the MIFF website for the person icon, and click to log-in.

First, log into your account on the MIFF website, then you will see the My Account screen. From the dashboard you can see your current membership expiry date, booking history and pass information.

MIFF Members are entitled to 25% off evening and weekend parking through Secure Parking at the following Melbourne CBD carparks*:

  • 12-20 Flinders Lane
  • 300 Flinders St
  • 392 Bourke St
  • 460 Lonsdale St
  • Southern Cross Car Park, 121 Exhibition St (entry via 129 Bourke St)
  • The Mint Car Park, 383 Latrobe St
  • The Strand Car Park, 250 Elizabeth St (entry via 323 Lonsdale St)

*A booking fee of $1 applies per transaction. You will receive your discount code in the confirmation email and letter upon purchase of your membership. 

To get a replacement card simply send an email to membership(at)miff.com.au or call the Membership Coordinator on 03 8660 4818. A card replacement fee of $8 may be charged for lost cards.